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Currents Magazine

Managing crisis response on the sophomore issue of an employee magazine

During production of just the second issue of a construction company's employee magazine, a long-time employee died in an on-the-job accident. Staff were shocked and grieving; leadership needed to address safety, legal and media backlash; and everyone wanted to honor a beloved colleague. As managing editor, I led the pivot to a new cover story for the magazine.

This issue covered the whole range of demands on a managing editor: Routine staff and project updates, technical articles and breaking news.

Project Services

Employee communications

Topic development & story creation

Writer & editor

Ghostwriter

Editorial calendar

Manage publishing schedule

Assign & edit

writers’ and graphics work

Approve drafts

Markets

Bridge construction

Heavy civil construction

Infrastructure

Employee communications

Fortune 500

Magazine publishing

Approach

As managing editor, my work included a full range of editorial responsibilities: 

  • Topic development & story creation

  • Managing the editorial calendar 

  • Managing the publishing schedule 

  • Assigning and editing writers’ work (both professional writers and staff contributors) 

  • Approving drafts 

  • Ghostwriting articles and the president’s letter 


This issue included several articles that I ghostwrote or did significant re-write for. 


To respond to the incident, the magazine’s creative director and I quickly rearranged the issue to accommodate a multi-page obituary. I also: 

  • Revised the president’s letter to reflect the incident and address new safety initiatives 

  • Wrote the obituary and interviewed colleagues and family 

  • Worked with the designer, who rapidly sourced family photos and rushed turnaround on recent professional photos of the employee at work with his team 


Both pieces were cleared by legal, due to an ongoing investigation. 

Results

I led a timely and credible response to a major incident that was closely coordinated with corporate communications. The result was revised content and a respectful and vibrant profile of the employee that wasn’t bogged down by distractions of corporate safety admonitions. 


We increased the print run to distribute extra copies to the field crew and to share with the family.


See the entire issue at the PDF link above.

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